Why “Group” Therapy?
If one woman goes into a store you’ll get a singular impression. If she shops with her best friend or a group of friends, they’ll be treated differently, see things differently, and recall things differently – in short, have a more relevant experience. Our Mystery-Shop-Her™ program mirrors the typical shopping experience, but leverages the power of friends and their love of shopping and sharing together.

Shopping Research With A Purpose
Whether you want to improve your product, your employee practices, your franchise training, or learn what your competitors may already know—two, three or four heads are better than one—and more honest!

Mystery-Shop-Her can be tailored to:

• Identify sales training needs.
• Identify new sales opportunities.
• Identify a new or improved way of delivering products and services.
• Identify new options to enhance promotional programs.
• Complement marketing research data.
• Provide competitive insight.

Much can be learned from our shopping mavens. Much can be gained when their recommendations are implemented. The end result for you?

• Improved quality of product or service delivery.
• Treatment of female customers based on Her Terms of Engagement.
• Improved customer retention for all your markets— not just women!

Contact us to translate her voice into your marketshare.